FAQ's

Some more information on our products and delivery.

Frequently asked questions.

How do I order?

Visit the order page. Choose a delivery date and delivery hub/town at checkout.  Then collect your order from your local hub on your chosen delivery date.  Deliveries take place every Friday.

How does delivery work?

We deliver to a growing number of towns. Our deliveries are made to a hub in the centre of town, from where you can collect.  We will text you to let you know that your menu is waiting for you at your local hub.  You pick your chosen hub at checkout as well as your chosen date.  By delivering to central hubs we can dramatically reduce the postage cost for you as well as ensure that your order arrives in perfect condition. If we haven't listed a hub near to you please drop us an email!

How long does the food last?

All food dishes are prepared fresh prior to despatch and can be enjoyed within 48 hours of arriving at your hub (or frozen to enjoy at a later date).

Do you have any vegetarian, vegan or gluten-free options? 

Currently, our menus are not created to be gluten-free, vegan or vegetarian however we are working to accommodate this in the future! 

Regarding allergens, we are not able to accommodate individual food allergies, but all allergens are outlined on each product page.
 

How many people are the four courses for?

The 1860 at Home menu is designed for two people to enjoy.  You can eat it over an hour or throughout a whole day. You can also refridgerate or freeze and enjoy over a longer time.

Am I able to order any of the food experiences as a single portion? 

Our portions are set for two people.

Can I swap or remove any of the dishes or remove alcohol from a box?

Sorry, we're unable to edit the contents of each box.

Is your packaging recyclable?

Apart from the tape on the large food box, every component of our packaging is either compostable or recyclable. 

Are instructions provided?

Full heating and plating instructions are included as provided by our chefs.

Where are your collection hubs?

  • Inveraray The Tipsy Laird, Dalmally Road.

  • Paisley Castelvecchi, 10 New Street.

  • Lochgilphead The Riverside Filling Station, Oban Road.

  • Campbeltown The Fish Shop, 20 Longrow South.

  • Helensburgh Callaghan Butcher, 33 Sinclair Street.

  • Wishaw Chapman's Butchers, Main Street.

  • Giffnock Alan Beveridge Fishmongers and Poulterers, 144 Fenwick Road

  • Shawlands Alan Beveridge Fishmongers and Poulterers, 1121 Pollokshaw's Road.

  • Tyndrum The Green Welly Stop, Main Street.

  • Dunoon Home delivery, choose Dunoon as your hub and your order will be delivered by Loch Fyne Oysters.

  • Strachur Strachur Petrol Station A815

  • Houston The Village Shop, North Street.

  • Islay Home Delivery Choose Islay Home delivery as your hub and your order will be delivered by Julie's Roots and Fruits